IT Support and Help Desk
- PhD Candidates
- Lugano Campus
- Mendrisio Campus
The following Wi-Fi networks are available on the Lugano Campus for Internet access:
USI Wireless is a guest network, with an online time limit of 12 hours per session. To log in, follow the steps on the page you see when you try to gain access.
For access to the other networks, you need USI credentials or credentials from other universities (eduroam).
If you are organising an event at the USI, you can contact firstname.lastname@example.org to define the access of guests to a specific wi-fi network.
Members of the USI community are encouraged to use the USI or USI-5 networks, which give better performance, are encrypted and therefore more secure, and are not subject to online time limits.
Access details and technical characteristics
Below are the access details and technical characteristics of the networks. If you are connecting to a Lugano Campus USI network, you need to agree to the Rules for the use of IT infrastructure and appliances.
This network is restricted to students, PhD students, academic staff and other staff on the Lugano Campus. It operates throughout the campus, and access is provided with your CAMPUS account credentials.
● primary SSID
● SSID USI on the 2,4 GHz band (campus wide available)
● encryption over WPA2
● authentication by means of IEEE802.1x
● guaranteed standard: IEEE802.11 g/n/ac
This is a network with a wider bandwidth (5 GHz), available only in certain areas of the campus and restricted to students, PhD students, academic staff and other staff on the Lugano Campus. Access is provided with your CAMPUS account credentials.
Eduroam is a network available in various countries which provides wireless Internet connection when you are on a different campus: guests on the Lugano Campus from another USI campus or another university in the network can gain access to Wi-Fi with their USI NetID or the credentials of their university, and members of the USI community at another USI campus or another university can gain access to Wi-Fi with their USI NetID.