IT support

The USI IT Service provides its users with services ranging from the management of IT infrastructures such as the regional academic network or computing clusters for researchers, to support for individual IT, as well as the development of management applications and the care of the University's data.

Through the serviceportal.usi.ch platform it is possible to explore the full range of services available and to engage in dialogue with the IT support. Of course, it is also possible to continue to interact in person with the IT support specialists who are physically present on the various campuses.

USI's IT service management platform is based on a commercial service provided by the company 4me. It is therefore correct that e-mail communications come from addresses with the suffix @4me.com.

An interactive guide on how to use the portal can be found at this link

IT support campus Lugano:
Main Building, office 164
serviceportal.usi.ch
tel. +41 58 666 4610

IT support campus Mendrisio:
Palazzo Canavée, office C 3.83
serviceportal.usi.ch
tel. +41 58 666 5883

IT support Bellinzona area:
Main Building, Via Francesco Chiesa 5, office 0.19
serviceportal.usi.ch
tel. +41 58 666 7051