Practicalities for the USI community

Skype for Business

Skype for business, previously known as Microsoft Lync, is the business version of the famous software for direct messaging and VOIP called Skype.

Everyone with an CAMPUS account can use Skype for Business for internal calls, direct messages and videoconferences. Everyone authorised by the Computer Service can use Skype for business to receive and make national and international calls through a Skype phone, a PC/Mac and headphones or through the app on mobile phones.

The application is part of the Office suite and it is already installed on all Lugano Campus PCs.



Its main features are direct messaging, Voice Over IP and videoconferences. Skype for Business advanced features are strictly linked to other software from which it gathers information such as:

  • A list of available contacts is acquired through Microsoft Outlook integrated with the calendars managed by a Microsoft Exchange Server.
  • Contact lists are uploaded from a Microsoft Exchange server.
  • It uses TSL and RTP protocols to encrypt and protect the exchange between client and server. 
  • It allows files sharing.

Real time cooperation makes it possible for a group of people to simultaneously work at the same document and also:

  • Everyone taking part in a meeting can work together on a spreadsheet, drawings or uploaded images.
  • Simultaneous interaction during a Powerpoint presentation. Participants cannot change the presentation but interact by adding notes, drawings or charts.
  • The person in charge of the meeting can create surveys, and everyone attending can vote and see the results.
  • Desktop sharing allows participants to interact with the session.
  • Application sharing allows participants to interact with a single application.

The person in charge of the meeting can assign participants the role of speakers of viewers.  




Updated on: 12/06/2020